Services

Zenoss offers the full lifecycle of services that you need to be successful, from implementation consulting to get up and running, training services to educate your users, and support to answer questions or resolve issues.

Zenoss Implementation Consulting

The Zenoss Client Services team is skilled at getting your Zenoss implementation tailored to meet the unique requirements of your organization. From planning to custom integrations, Zenoss Client Services will help you get it right the first time.

Plan and Architecture

Even the smallest deployment goes smoother with the proper planning and understanding of your goals and requirements. Zenoss Client Services will help you fully utilize all the capabilities of Zenoss by fully understanding your needs and mapping those in the most efficient and reliable way to the vast set of Zenoss capabilities.

Deployment

Odds are you will deploy Zenoss once or twice in your career. Zenoss Client Services engineers deploy Zenoss on a daily basis. Zenoss Client Services can help you identify potential issues and overcome them before they become a problem. Often times there are multiple approaches to discovering, modeling and monitoring a device, Zenoss Client Services will help you choose the best one, the first time.

Most of Zenoss' clients have more to do than deploy software. Zenoss Client Services can deploy and configure Zenoss to your specifications and give you the OJT needed to fully exploit the power of Zenoss.

Customization

Every organization is different. Zenoss Client Services can tailor Zenoss to look and behave how you want it to work. Zenoss Client Services can create customized views and alerts, model unique devices, create reports that you need, generate unique probes and many other customizations and empower you to do it as well.

Integration

Zenoss was designed to easily integrate with other products. Zenoss Client Services can integrate Zenoss in a variety of ways to share the wealth of data gathered by Zenoss with other products. Zenoss Client Services can help you leverage your existing and future product investments by using them as new data sources for Zenoss or feeding those systems the information collected by Zenoss.

Instrumentation

Zenoss delivers ZenPacks to capture the best practices in monitoring enterprise applications. Zenoss Client Services can create ZenPacks for applications that may not yet be supported, giving you the same coverage for your unique or custom applications as industry leading products.

Minimum engagement: 8 hours
Standard billing rate: $225 per hour

Zenoss Support

Our support team members have a deep understanding of our software applications. Each of our support engineers is certified with our solutions and is backed by the engineering team who designed and developed the product. Armed with this expertise, we are able to resolve issues quickly. Please view our service plans for the specific offerings that are available with a commercial subscription.

Zenoss Training

Learn Zenoss from the experts by attending this 2-day, hands-on training course. Zenoss' experienced trainers deliver the knowledge necessary to successfully deploy and maintain your Zenoss instance.

Specific topics include:

• Modeling Your Environment
• Availability Monitoring
• Performance Monitoring
• Event Management and Log Monitoring
• Alerting Rules and Methods
• Templates and Plugins
• System Tuning and Maintenance

Pricing for the Zenoss Training Course:

	Per Participant
Commercial Subscribers	$1,500
Others	$2,000
Upcoming Training Sessions