During our recent webinar, Intelligent Application and Service Monitoring and the Future of AIOps, Rich Lane, senior Forrester analyst serving infrastructure and operations professionals, shared his insights into the rapidly evolving world of IT monitoring and analytics, including trends around artificial intelligence and machine learning contributing to more efficient root-cause analysis and predictive guidance. Rich discussed how digital-first companies are requiring new IT monitoring approaches for IT Ops and DevOps teams in dynamic, large-scale environments.