2013/08/26
AUSTIN, TX—August 26, 2013– Zenoss Inc, the leading provider of unified IT monitoring and management solutions for physical, virtual, and cloud-based IT infrastructures, today announced the company has extended IT operations analytics capabilities in its Zenoss Service Dynamics solution. The enhanced analytics solution unifies cross-domain analysis to improve visibility into how systems are being utilized and services are being delivered in today’s complex, hybrid IT data centers.
In the never-ending pursuit of higher levels of business agility and IT cost efficiency, the rate at which organizations are embracing virtualization and cloud computing is accelerating. The resulting explosion in the complexity of the modern data center – physical, virtual, private cloud, public cloud and even “multi-cloud” environments - is driving the need for solutions that simplify IT operations.
Built on top of Zenoss’ real-time Service Assurance engine, the new and improved Service Dynamics Analytics solution enables service-level context and provides a unified analysis of the operational and capacity management needs of the modern, highly virtualized data center. The new analytics reporting engine also provides business-centric service reporting out of the box for a unified view of business critical services.
“In this age of software-defined everything, private and public clouds, and BYOD, the complexity of ensuring IT service performance and availability 24/7 is a constant challenge,” said Alan Conley, CTO of Zenoss. “With our updated analytics, customers get a single view of whether or not they’re delivering services adequately to the end user, and can isolate potential issues. Plus they can predict issues that haven’t surfaced yet and proactively address them with intelligent capacity planning.”
"IT analytics is an exciting field because it represents breakthrough innovations that can bring substantial value and lasting competitive advantage to the businesses that adopt them,” according to Forrester Research, Inc., in their Turn Big Data Inward With IT Analytics report - December 2012.
Since Zenoss offers a single solution that offers unified monitoring, root cause analysis, service assurance, and advanced analytics, it is easy to deploy and simple for users to see the full view of their infrastructure and seamlessly remedy both short and long term issues.
Key enhancements:
Enhanced Performance: Significantly improved user experience and performance through a streamlined ETL process, optimized schema and upgraded BI engine with a new columnar in-memory query engine
Revamped User Interface: Based on HTML 5 with enhanced visualizations including new chart libraries and pivot features, also included is a new REST API for simplified integration with other analytics/reporting front-end and custom user portals
Dynamic Reporting: Enhanced dashboards and simplified ad-hoc reporting functionality allows users to mine their own data quickly and easily, with new service focused reports and domains
Key benefits:
Improved operational visibility: Combines KPIs with event and service information in a single service oriented dashboard
Reduced MTTR and improved service quality: Identifies common performance issues and event trends based on service impact
More accurate capacity planning: Exposes trends and patterns to support strategic initiatives such as capacity planning and infrastructure optimization
Additional Resources
About Zenoss
Zenoss is a leading provider of unified IT monitoring and management software for physical, virtual, and cloud-based IT infrastructures. Over 35,000 organizations worldwide have deployed Zenoss to manage their networks, servers, virtual devices, storage, and cloud infrastructure, gaining complete visibility and predictability into their IT operations.
Media Contact:
Zibby Keaton
LEWIS PR for Zenoss
Phone: 415-432-2454
Email: zibby.keaton@lewispr.com