The Incident Management Integration Service interfaces Zenoss software with the following third-party Incident Management systems: ServiceNow, BMC Remedy, CA ServiceDesk, Atlassian Jira, and OTRS. It is an annual subscription offering that provides ongoing compatibility and is renewable every 12 months.
This integration is a subscription-based Professional Services engagement. Our Integration Services are offered as subscriptions in order to provide initial setup and ongoing compatibility and maintenance. All standard packages are renewable every 12 months from the date of purchase. Contact Zenoss to request more information regarding this or any other ZenPacks.
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