Like many enterprises today, banks and other financial institutions demand an IT infrastructure that meets stringent internal and external service level requirements for performance and availability. In financial services, the applications driven by the infrastructure are often customer facing and generate revenue. But these organizations face unique challenges in efficiently delivering mission critical availability.

Enterprise financial services organizations are typically geographically and organizationally distributed, and are dealing with the entire spectrum of technologies from legacy mainframes to hybrid cloud computing deployments. With tremendous pressure to meet the highest service levels, most are struggling to succeed with disparate sets of monitoring tools they have accumulated.