About 20 years ago, my wife and I decided to expand our house to accommodate our growing family. We interviewed several builders, spoke with references and toured several completed projects.  Finally, we made our decision to hire someone who came highl Continue...

When 161 IT professionals were surveyed by Forrester Consulting, 69% said they have 10+ monitoring tools (many had 30-50+). The survey found that such fragmentation obscures dependencies left-to-right across IT infrastructure domains, and top-to-bottom Continue...

In our last episode we discussed the fact that it is very likely that either the IT department’s responsibilities grew and the budget stayed the same or the budget was reduced while the responsibilities stayed the same. This has been a way of life for Continue...

Many IT organizations have long faced the challenge created by one of the following realities: The IT budget remained the same year-over-year, but IT’s responsibilities grew or, The IT budget was reduced while the responsibilities stayed the same. As 2 Continue...