IT monitoring solutions haven’t kept pace with the rapid evolution of modern IT infrastructures. Many organizations still rely on disparate and siloed monitoring tools built on legacy framework that present a fragmented view of IT operations. One Gartn Continue...

AIOps is a new solution to an age-old problem: How do I stop my team from going insane managing 15 million different tool consoles? The tool bloat problem is not new for anyone who has been in this business for more than a minute. In the old days, when Continue...

Recently, we discussed key predictions and observations on how infrastructure and service monitoring solutions will evolve, adding strong AI/ML capabilities to collect and manage multiple data sources from across a hybrid IT environment. This was reinf Continue...

In our previous post about containers and microservices, we covered the challenges of monitoring these new technologies as well as how you can use software-defined IT operations tools to overcome them. The recently released Forrester Research report, M Continue...

By: Kent Erickson >> This week, Dave Bartoletti of Forrester and I collaborated on a webinar called “Cover Your Apps: Surviving in the Age of the Hyperscale Public Clouds.” Dave is big on funny titles, his piece on the Dell acquisition of EMC is Continue...

Event Storms happen when your IT team’s ability to generate data far surpasses your team’s capacity to make sense out of it all.  It’s too much data. It’s coming at you too fast. And it’s coming in different formats, from far too many devices and their Continue...

Every Friday, Zenoss highlights some of the best posts from across the web about the transformations taking place in IT. Here are some great articles they selected from 2/25/2013 that are worth taking a look at. DevOps Is Not an All-or-Nothing Proposit Continue...

Last week, I attended a Zenoss webinar called Using Too Many Tools Hinders IT Operations featuring Jean-Pierre Garbani a guest speaker from Forrester Consulting. Garbani presented a Zenoss-commissioned report titled Monitoring IT Business Services: How Continue...

When 161 IT professionals were surveyed by Forrester Consulting, 69% said they have 10+ monitoring tools (many had 30-50+). The survey found that such fragmentation obscures dependencies left-to-right across IT infrastructure domains, and top-to-bottom Continue...

It’s been a wonderful start to 2012 as I have had the honor and pleasure to make the case for redefining IT Operations within four distinct blog posts and accompanying webinars. The response to this series has been overwhelming and what takes my breath Continue...