Winston Churchill once said, “Out of intense complexities, intense simplicities emerge.” In the IT operations management (ITOM) environment, simplicity actually drives complexity in many ways due to the increasing rate of scale that simplicity affords. Continue...

If you’ve been working in the IT operations management (ITOM) space for a while, it’s pretty likely that at some point, someone told you that agents were on the way out. There are a lot of good reasons for this.  But it might surprise you to know that Continue...

At the heart of an ideal IT operations management (ITOM) suite, a configuration management database (CMDB) exists to maintain the single source of truth concerning all pieces of the IT environment that affect service delivery. Enterprise architects are Continue...

By: Mike Lunt >> The IT operations management space (ITOM) is crowded with a complex web of monitoring vendors claiming their tools solve every problem under the enterprise sun.  While we pride ourselves at Zenoss as a unified monitoring solution Continue...