A couple of weeks ago, I had the privilege of attending ServiceNow’s annual user conference, Knowledge18. It was my first time attending, and, frankly, I wasn’t quite sure what to expect. I spent most of my time prior to Zenoss working with hardware pl Continue...

GalaxZ18 is fast approaching, and we are excited to announce the first wave of sponsors for our user conference, which includes platinum-level sponsorships from Google Cloud and NTT DATA. GalaxZ is an annual event centered on helping IT Ops and DevOps Continue...

I spent last week in the Zenoss booth at Knowledge17 talking with ServiceNow customers about the challenges facing IT leaders today. One repeated topic I was asked about was building a CMDB from zero. There were many who are in organizations that are e Continue...

No longer a support function, IT is now at the heart of delivering great customer experience. Many large organizations plan their digital transformation initiatives to drive innovation, enhance competitive advantage, boost productivity, and reduce cost Continue...

Configuration Management Databases (CMDBs) have been presented as a foundational utility enabling IT Infrastructure Library (ITIL) based management practices. Once implemented, CMDBs result in many significant benefits to change, asset, and service imp Continue...

By: Kent Erickson >> Every year at this time hundreds of people make predictions about the coming year. It’s fun to guess at a few things, but when it comes to your own business it might be better to look back over last year’s trends and make a p Continue...

By: Kent Erickson >> Hybrid IT Infrastructure Recommended by Cisco We’ve just come back from the Cisco Partner Summit, where Cisco explained how partners could help customers build out the hybrid IT infrastructure they introduced at Cisco Live. C Continue...

By: Brian Wilson >> We are thrilled to showcase another amazing customer that replaced legacy frameworks and centralized operations with Zenoss hybrid IT monitoring. One of the U.S.’s largest bank holding companies replaced more than 35 monitorin Continue...

By: Adelle Rydman >> When it comes to federal agencies, improving IT operational efficiency is easier said than done. Sure it’s a goal, but when you combine highly secure environments that have grown exponentially, with a shift to new technologie Continue...

By: Kent Erickson >> Chris Pope, strategy leader from ServiceNow kicked off GalaxZ 16 with a broad look at the changing organizational landscape. Cloud is the Third Platform, after mainframes and PCs, and the change to organizations and IT will b Continue...