While I never had the privilege of working in IT Ops, I began my career working with “those bearded, sandals-wearing UNIX guys”, who were the untouchable gurus of their organizations. Man, those were the days! That description wasn’t by any means derog Continue...

How many of you grew up wanting to be in IT, yet alone IT Operations?  Did you grab your backpack and run to high school career day hoping to get a glimpse of the mainframe administrator?  Are you fond of raised floors, cable ties, and the weird mix of Continue...

We declare that IT Operations will no longer take a back seat to other disciplines within Cloud computing and will rise to accept the challenges of managing this new complex world.   It is time to say good-bye to legacy vendors with their non-exis Continue...

In our last episode we discussed the fact that it is very likely that either the IT department’s responsibilities grew and the budget stayed the same or the budget was reduced while the responsibilities stayed the same. This has been a way of life for Continue...

Open Systems OpenStack is all the rage in some circles. For those who are unfamiliar with this open source project, it began as joint project between RackSpace Cloud and NASA that integrates code from NASA’s Nebula platform and RackSpace’s Cloud Files Continue...

In my last post, “Service Assurance and Why You Should Care,” I pointed out that it is increasingly clear that tools developed to keep a single system or a small cluster running are no longer sufficient in today's highly distributed, complex environmen Continue...

Organizations are increasingly faced with the requirement that their applications remain available and reliable all of the time. Some suppliers have responded to this requirement by presenting high availability or clustering solutions that are workable Continue...